FAQ, Shipping & Returns

Because all orders are printed as orders are received, sales on pictures and duplicate slides are final.

Searching our Database:

  • Please use our on-line help menu on the search and ordering pages.
  • See an error in our data? Email us here.
  • Why can't I see images in the database?
    • It would be virtually impossible for us to scan all 26,000 plus images for the database since hundreds more are being added monthly. If we tried, our costs would skyrocket. We do many large railroad shows throughout the year and have a large following of clients who have continually purchased images from us over the past 26 years. We, and our thousands of satisfied customers, feel you will be very happy with our images.
  • Tax:
    • Illinois residents will be charged tax.
  • Shipping:
    • Shipping on all U.S. orders is just $2.00 and only $5.00 for Canadian orders.
    • We will notify you promptly if there is any delay in shipping your order.
    • We only accept orders from the US and Canada at this time.
    • US orders for photos and duplicate slides allow up to 4 to 6 weeks for delivery as these are custom printed just for your order. Please note that we also do weekend shows so there may be times when the order will be delayed an extra two to three days. Please see our show schedule here.
    • Worldwide slide and photo orders please allow 4 - 6 weeks for delivery.
  • Returns:
    • Because all orders are printed as orders are received, sales on pictures and duplicate slides are final.


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    Call us at 815-478-5158 or Email us Here.

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